The Ontario Network of Child & Youth Advocacy Centres (ONCYAC) respects your privacy. This policy explains how we handle information you provide when you visit oncyac.ca or contact us through the website.

Information we collect

If you contact us or complete a form, we may collect the information you choose to provide, such as your name, email address, phone number and message. Our website may also collect basic technical information, such as your IP address, browser type and pages visited, to help us operate and improve the site.

Please do not include sensitive personal information, including details about a child or youth’s circumstances, in a general website enquiry.

How we use information

We use the information we receive to respond to enquiries, provide requested information, operate and improve our website, and maintain its security. We may share information with service providers who help us operate the website or manage communications, or where disclosure is required by law.

We keep personal information only as long as needed for these purposes or to meet applicable requirements, and we take reasonable steps to protect it.

Cookies and other websites

Our website may use cookies or similar tools to support its operation and understand how visitors use it. You can manage cookies through your browser settings. Our website may also link to other organizations’ websites; their privacy practices are governed by their own policies.

Your questions and choices

You may contact ONCYAC to ask about personal information you have provided through the website, request a correction, or raise a privacy concern. We will respond in accordance with applicable requirements.

For privacy questions, please contact us through our contact page.

Changes to this policy

We may update this policy as our website and practices change. The current version will be posted on this page.

Last updated: September 2026